Returns & Exchanges Policy
At Shop Buzzed, we strive for complete satisfaction with every bite; however, due to the perishable nature of our food products, we can only offer returns or replacements for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for any quality concerns.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief description of the issue.
- 2.Provide Documentation
Attach clear photos of the damaged product and the original packaging to help us process your request.
- 3.Review Process
Our quality assurance team will review your claim within 2 business days to determine eligibility for a refund or replacement.
- 4.Resolution
Once approved, we will immediately issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.